ESPN CMS

ESPN Customer Marketing & Sales is a worldwide leader in sports marketing, leveraging the ESPN family of sports media properties to meet and exceed client objectives. Their website serves as an online lead generation tool and helps promote the sale of more than 65 sports and properties in television, digital, print and audio mediums. The site needed to easily allow potential clients and existing customers alike to explore exciting media opportunities.

We conducted one-on-one user interviews with both internal and external stakeholders to explore what type of person visits the site, the primary themes of that visitor’s business needs, and evaluated the importance of different types of content. Our deliverables included research, information architecture, two different wireframe concepts, visual design, visual design extension, development and content integration, and CMS training for the clients.

The final result is an attention-grabbing design that adheres to ESPN corporate branding guidelines while providing useful functionality for customers. With easy-to-use calendars, featured opportunities, and information on events and new shows, the site allows every customer to perform like an all-star.

We’ve worked with ESPN in the past, and this latest project is just another highly successful endeavor in our ongoing partnership with the Bristol-based sports and cultural icon.

Check out the website!

Insights
  • Consumer Decisions in a Social World
    In a recent issue of the Harvard Business Review that focused on branding, David Edelman articulates how consumers’ engagement with brands is evolving with the proliferation of social media and other digital channels.
  • 5 Steps To Designing A Better Health Care System
    The goal of the Healthcare Experience Design Conference (HxD) held in Boston recently was less about dissecting the problems within our existing health care system and more about how we can start solving them. In the keynote address, the U.S. Chief Technology Officer, Todd Park, called on designers to participate in a “self-propelled, open ecosystem of innovation.” As people invested in improving health care through design, we were excited to hear it.
  • Defining A Social Commerce Strategy
    Relying on friends, family and other consumers to gather and share purchase information is fundamental to shopping behavior.
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